Overview

Integer Telecom is a leading provider of RAN services, specializing in Wireless and Wireline network. With a growing employee base, the HR department was facing numerous challenges in managing employee data, streamlining HR operations, and ensuring compliance with changing regulations. Recognizing the need for an advanced HR solution, Integer Telecom decided to implement a comprehensive Human Resource Management System (HRMS) to address these challenges.

Challenges

Manual and time-consuming processes: Integer’s HR department was burdened with manual tasks such as managing employee records, attendance, and leave management. These processes were time-consuming and prone to errors.

Disconnected systems: The company had various disjointed systems for managing different HR functions, including recruitment, performance management, and payroll. This led to data duplication, inconsistent information, and difficulties in generating comprehensive reports.

Compliance issues: With changing labor laws and regulations, Integer Telecom faced challenges in staying compliant. It required constant monitoring and updates to policies and procedures, which was a complex and demanding task.

Limited employee self-service: Employees had limited access to their own information, such as Attendance records, leave balances, and personal details. This created a dependency on the HR department for routine inquiries and tasks.

Solution

To address these challenges, Integer Telecom partnered with an Sandlus Info tech to implement an advanced and custom HRMS solution. The HRMS offered a comprehensive suite of modules and features, including:

Employee data management: The HRMS centralized all employee data, including personal details, employment history, qualifications, and performance records. It allowed HR personnel to efficiently manage employee records, track changes, and generate accurate reports.

Attendance and leave management: The system automated attendance tracking and streamlined leave management processes. Employees could request leaves, view their leave balances, and receive approvals through the self-service portal. This eliminated manual paperwork and improved efficiency.

Recruitment and onboarding: The HRMS incorporated recruitment and onboarding modules to streamline the hiring process. It regularize, applicant tracking, their follow-ups, and offered digital onboarding checklists, ensuring a smooth transition for new employees.

Performance management: The system facilitated performance evaluations, goal setting, and feedback collection. It provided a structured approach to performance management, enabling managers and employees to collaborate on performance improvement and development plans.

Payroll and benefits administration: The HRMS create the reports which can be integrated with the company's previous payroll system, making process faster and reduced the chances of errors, ensured compliance with payroll regulations, and generated accurate pay statements for employees.

Compliance management: The HRMS included compliance features which allows the management to take the consent of employees and Integer Telecom stay updated with labor laws and regulations. It provided automated alerts, reminders, and document management capabilities to streamline compliance processes.

Employee self-service: The HRMS offered a user-friendly self-service portal for employees, enabling them to access and update their personal information, view attendance, submit time-off requests, and participate in training programs. This empowered employees and reduced the dependency on HR personnel.

Results

The implementation of the HRMS brought significant improvements to Integer Telecom’s HR operations:

Increased efficiency: Manual and time-consuming HR tasks were automated, saving valuable time for HR personnel. This allowed them to focus on strategic initiatives and employee engagement.

Improved data accuracy: With a centralized system, employee data became consistent and up-to-date. This eliminated the risk of data duplication or errors and provided accurate information for decision-making

Streamlined processes: HR processes such as attendance tracking, leave management, and payroll administration became streamlined and error-free. This reduced administrative burdens and improved overall productivity.

Employee empowerment: The self-service portal provided employees with easy access to their information and increased their involvement in HR-related tasks. They could retrieve payslips, manage leaves, and update personal details, leading to higher employee satisfaction.

Better analytics and reporting: The HRMS generated comprehensive reports on various HR metrics, allowing the HR department and management to gain insights into employee performance, turnover rates, and workforce planning.

For Leadership: All the managers are aware of their teams work and have the ensight of what job cards says

In conclusion, the implementation of an advanced HRMS transformed Integer Telecom 's HR operations, enabling efficient management of employee data, streamlined processes, improved compliance, and increased employee empowerment. The company experienced significant benefits in terms of time savings, accuracy, and productivity, ultimately leading to enhanced organizational success.

Meet Mr. Amar Uppalapati

Meet Mr. Amar Uppalapati

“We’re prominent and experienced telecom company. We’re not trying to roll out features that are used in modern companies because they are effective.”
- Amar Uppalapati

Industry:

Telecom (Wireline & Wireless)

Location:

India & U.S.A

Size:

400+ employees

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